Rethinking Veterinary Care Employment and BenefitsWe founded Small Door with a dual mission — to provide a best-in-class standard of care for pets and to restore a sense of dignity and…Feb 16, 2022Feb 16, 2022
My Life with Morris“People are afraid of themselves, of their own reality; their feelings most of all. People talk about how great love is, but that’s…Oct 19, 20212Oct 19, 20212
John McCainI’ve been thinking a lot about John McCain the past few weeks, and especially today. My political beliefs are progressive and I rarely…Sep 2, 2018Sep 2, 2018
Minimum Viable Board MemberFred wrote a great post recently about the importance of doing the heavy lifting as an investor and board member. I wholeheartedly agree…Jun 28, 2017Jun 28, 2017
SoapBox launches GoodTalk to optimize teamsClear and effective communication between managers and their teams is the lifeblood of any organization. Teams that communicate well are…Mar 1, 2017Mar 1, 2017
The Election of Donald TrumpBewilderment. Confusion. Despair. This is how I felt the days after the election. To be clear, I wasn’t grieving because a Republican was…Nov 12, 2016Nov 12, 2016
The Netflix effectWe’re not big TV watchers. The cable box rarely gets turned on these days, and if it weren’t for live political debates and select sporting…Sep 8, 2016Sep 8, 2016
News ConsumptionFred had a post up a few days ago asking if people would pay for news. This is a topic I’ve been thinking about in recent months too.Aug 15, 20161Aug 15, 20161
Customer Service as a Product (CSaaP)A few months ago, I bought seats to Hamilton on SeatGeek. When we arrived at the show, we discovered the tickets were fakes — the guy…Jul 1, 2016Jul 1, 2016
Toronto is poised to become the next great producer of tech startupsI’ve spent more and more time in Toronto over the past few years and learned there’s more to this city than Drake calling it home and the…Jun 12, 2016Jun 12, 2016